526 lines
22 KiB
PL/PgSQL
526 lines
22 KiB
PL/PgSQL
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-- BOC Initial Schema
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-- Business Operations Center — Full schema for all modules
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-- Created: 2026-07-12
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-- Enable UUID extension
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CREATE EXTENSION IF NOT EXISTS "pgcrypto";
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-- Core: Tenants (multi-tenant support)
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CREATE TABLE IF NOT EXISTS boc_tenants (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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name TEXT NOT NULL,
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slug TEXT UNIQUE NOT NULL,
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domain TEXT,
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settings JSONB DEFAULT '{}',
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status TEXT NOT NULL DEFAULT 'active',
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Core: Users
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CREATE TABLE IF NOT EXISTS boc_users (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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email TEXT NOT NULL,
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name TEXT NOT NULL,
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role TEXT NOT NULL DEFAULT 'user',
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avatar_url TEXT,
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settings JSONB DEFAULT '{}',
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last_login TIMESTAMPTZ,
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status TEXT NOT NULL DEFAULT 'active',
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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UNIQUE(tenant_id, email)
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);
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-- Core: Audit log (immutable)
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CREATE TABLE IF NOT EXISTS boc_audit_log (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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user_id UUID REFERENCES boc_users(id),
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action TEXT NOT NULL,
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entity_type TEXT NOT NULL,
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entity_id TEXT NOT NULL,
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old_value JSONB,
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new_value JSONB,
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ip_address INET,
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user_agent TEXT,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- CRM: Customers
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CREATE TABLE IF NOT EXISTS boc_customers (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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email TEXT,
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phone TEXT,
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company TEXT,
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org_number TEXT,
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address JSONB,
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status TEXT NOT NULL DEFAULT 'lead',
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source TEXT,
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tags TEXT[] DEFAULT '{}',
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metadata JSONB DEFAULT '{}',
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assigned_to UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- CRM: Customer interactions
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CREATE TABLE IF NOT EXISTS boc_customer_interactions (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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customer_id UUID REFERENCES boc_customers(id) ON DELETE CASCADE,
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type TEXT NOT NULL, -- call, email, meeting, note, task
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direction TEXT, -- inbound, outbound
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subject TEXT,
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content TEXT,
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metadata JSONB DEFAULT '{}',
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created_by UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- CRM: Contacts (people within customer orgs)
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CREATE TABLE IF NOT EXISTS boc_contacts (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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customer_id UUID REFERENCES boc_customers(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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email TEXT,
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phone TEXT,
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title TEXT,
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is_primary BOOLEAN DEFAULT FALSE,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Sales: Deals
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CREATE TABLE IF NOT EXISTS boc_deals (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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customer_id UUID REFERENCES boc_customers(id),
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contact_id UUID REFERENCES boc_contacts(id),
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name TEXT NOT NULL,
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description TEXT,
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value DECIMAL(15,2) NOT NULL DEFAULT 0,
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currency TEXT NOT NULL DEFAULT 'USD',
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status TEXT NOT NULL DEFAULT 'open',
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stage TEXT NOT NULL DEFAULT 'prospect',
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probability INTEGER NOT NULL DEFAULT 0,
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expected_close DATE,
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actual_close TIMESTAMPTZ,
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won_reason TEXT,
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lost_reason TEXT,
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tags TEXT[] DEFAULT '{}',
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metadata JSONB DEFAULT '{}',
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assigned_to UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Sales: Deal timeline / activities
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CREATE TABLE IF NOT EXISTS boc_deal_activities (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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deal_id UUID REFERENCES boc_deals(id) ON DELETE CASCADE,
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type TEXT NOT NULL, -- call, email, meeting, proposal, note, stage_change
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description TEXT,
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metadata JSONB DEFAULT '{}',
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created_by UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Sales: Products/Services
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CREATE TABLE IF NOT EXISTS boc_products (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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description TEXT,
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sku TEXT,
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price DECIMAL(15,2) NOT NULL DEFAULT 0,
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currency TEXT NOT NULL DEFAULT 'USD',
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unit TEXT DEFAULT 'piece',
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is_recurring BOOLEAN DEFAULT FALSE,
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billing_period TEXT, -- monthly, quarterly, yearly
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status TEXT NOT NULL DEFAULT 'active',
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metadata JSONB DEFAULT '{}',
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Sales: Deal line items
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CREATE TABLE IF NOT EXISTS boc_deal_items (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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deal_id UUID REFERENCES boc_deals(id) ON DELETE CASCADE,
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product_id UUID REFERENCES boc_products(id),
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quantity DECIMAL(10,2) NOT NULL DEFAULT 1,
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unit_price DECIMAL(15,2) NOT NULL DEFAULT 0,
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discount DECIMAL(5,2) DEFAULT 0,
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total DECIMAL(15,2) NOT NULL DEFAULT 0,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Finance: Invoices
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CREATE TABLE IF NOT EXISTS boc_invoices (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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customer_id UUID REFERENCES boc_customers(id),
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deal_id UUID REFERENCES boc_deals(id),
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invoice_number TEXT NOT NULL,
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amount DECIMAL(15,2) NOT NULL DEFAULT 0,
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tax_amount DECIMAL(15,2) DEFAULT 0,
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currency TEXT NOT NULL DEFAULT 'USD',
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status TEXT NOT NULL DEFAULT 'draft',
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due_date DATE,
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paid_at TIMESTAMPTZ,
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paid_amount DECIMAL(15,2) DEFAULT 0,
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notes TEXT,
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metadata JSONB DEFAULT '{}',
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created_by UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Finance: Invoice items
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CREATE TABLE IF NOT EXISTS boc_invoice_items (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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invoice_id UUID REFERENCES boc_invoices(id) ON DELETE CASCADE,
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description TEXT NOT NULL,
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quantity DECIMAL(10,2) NOT NULL DEFAULT 1,
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unit_price DECIMAL(15,2) NOT NULL DEFAULT 0,
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tax_rate DECIMAL(5,2) DEFAULT 0,
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total DECIMAL(15,2) NOT NULL DEFAULT 0,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Finance: Payments
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CREATE TABLE IF NOT EXISTS boc_payments (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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invoice_id UUID REFERENCES boc_invoices(id),
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amount DECIMAL(15,2) NOT NULL,
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currency TEXT NOT NULL DEFAULT 'USD',
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method TEXT, -- bank_transfer, card, cash, stripe, etc
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reference TEXT,
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status TEXT NOT NULL DEFAULT 'completed',
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metadata JSONB DEFAULT '{}',
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Finance: Expenses
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CREATE TABLE IF NOT EXISTS boc_expenses (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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category TEXT NOT NULL,
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description TEXT NOT NULL,
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amount DECIMAL(15,2) NOT NULL,
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currency TEXT NOT NULL DEFAULT 'USD',
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vendor TEXT,
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receipt_url TEXT,
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status TEXT NOT NULL DEFAULT 'pending',
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approved_by UUID REFERENCES boc_users(id),
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approved_at TIMESTAMPTZ,
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metadata JSONB DEFAULT '{}',
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created_by UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Finance: Budgets
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CREATE TABLE IF NOT EXISTS boc_budgets (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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fiscal_year INTEGER NOT NULL,
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category TEXT,
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amount DECIMAL(15,2) NOT NULL,
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currency TEXT NOT NULL DEFAULT 'USD',
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spent DECIMAL(15,2) DEFAULT 0,
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status TEXT NOT NULL DEFAULT 'active',
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metadata JSONB DEFAULT '{}',
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created_by UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- HR: Employees
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CREATE TABLE IF NOT EXISTS boc_employees (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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user_id UUID REFERENCES boc_users(id),
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first_name TEXT NOT NULL,
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last_name TEXT NOT NULL,
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email TEXT NOT NULL,
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phone TEXT,
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department TEXT,
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position TEXT,
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employment_type TEXT DEFAULT 'full_time',
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salary DECIMAL(15,2),
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currency TEXT DEFAULT 'USD',
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start_date DATE,
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end_date DATE,
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manager_id UUID REFERENCES boc_employees(id),
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address JSONB,
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bank_info JSONB,
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documents JSONB DEFAULT '{}',
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status TEXT NOT NULL DEFAULT 'active',
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- HR: Time off / Leave
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CREATE TABLE IF NOT EXISTS boc_leaves (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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employee_id UUID REFERENCES boc_employees(id) ON DELETE CASCADE,
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type TEXT NOT NULL, -- vacation, sick, parental, unpaid
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start_date DATE NOT NULL,
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end_date DATE NOT NULL,
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days DECIMAL(4,1) NOT NULL,
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status TEXT NOT NULL DEFAULT 'pending',
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approved_by UUID REFERENCES boc_users(id),
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approved_at TIMESTAMPTZ,
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notes TEXT,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- HR: Timesheets
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CREATE TABLE IF NOT EXISTS boc_timesheets (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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employee_id UUID REFERENCES boc_employees(id) ON DELETE CASCADE,
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date DATE NOT NULL,
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hours DECIMAL(4,2) NOT NULL DEFAULT 0,
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project TEXT,
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task TEXT,
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description TEXT,
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status TEXT NOT NULL DEFAULT 'draft',
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approved_by UUID REFERENCES boc_users(id),
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approved_at TIMESTAMPTZ,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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UNIQUE(tenant_id, employee_id, date)
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);
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-- Legal: Contracts
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CREATE TABLE IF NOT EXISTS boc_contracts (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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title TEXT NOT NULL,
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counterparty TEXT NOT NULL,
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type TEXT NOT NULL, -- service, employment, nda, partnership, etc
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status TEXT NOT NULL DEFAULT 'draft',
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value DECIMAL(15,2),
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currency TEXT DEFAULT 'USD',
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start_date DATE,
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end_date DATE,
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renewal_date DATE,
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document_url TEXT,
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metadata JSONB DEFAULT '{}',
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created_by UUID REFERENCES boc_users(id),
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
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updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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-- Legal: Contract reminders
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CREATE TABLE IF NOT EXISTS boc_contract_reminders (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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contract_id UUID REFERENCES boc_contracts(id) ON DELETE CASCADE,
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type TEXT NOT NULL, -- renewal, expiration, payment, review
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due_date DATE NOT NULL,
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status TEXT NOT NULL DEFAULT 'pending',
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sent_at TIMESTAMPTZ,
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created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
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);
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|
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-- Marketing: Campaigns
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CREATE TABLE IF NOT EXISTS boc_campaigns (
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id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
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tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
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name TEXT NOT NULL,
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description TEXT,
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|
|
type TEXT NOT NULL, -- email, social, content, event, ad
|
||
|
|
status TEXT NOT NULL DEFAULT 'draft',
|
||
|
|
budget DECIMAL(15,2),
|
||
|
|
spent DECIMAL(15,2) DEFAULT 0,
|
||
|
|
currency TEXT DEFAULT 'USD',
|
||
|
|
start_date DATE,
|
||
|
|
end_date DATE,
|
||
|
|
metrics JSONB DEFAULT '{}',
|
||
|
|
created_by UUID REFERENCES boc_users(id),
|
||
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Marketing: Content items
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_content (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
campaign_id UUID REFERENCES boc_campaigns(id),
|
||
|
|
title TEXT NOT NULL,
|
||
|
|
type TEXT NOT NULL, -- blog, social, email, video, whitepaper
|
||
|
|
status TEXT NOT NULL DEFAULT 'draft',
|
||
|
|
publish_at TIMESTAMPTZ,
|
||
|
|
published_at TIMESTAMPTZ,
|
||
|
|
url TEXT,
|
||
|
|
metrics JSONB DEFAULT '{}',
|
||
|
|
created_by UUID REFERENCES boc_users(id),
|
||
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Support: Tickets
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_tickets (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
customer_id UUID REFERENCES boc_customers(id),
|
||
|
|
contact_id UUID REFERENCES boc_contacts(id),
|
||
|
|
subject TEXT NOT NULL,
|
||
|
|
description TEXT,
|
||
|
|
status TEXT NOT NULL DEFAULT 'open',
|
||
|
|
priority TEXT NOT NULL DEFAULT 'medium',
|
||
|
|
category TEXT,
|
||
|
|
source TEXT, -- email, chat, phone, web
|
||
|
|
assigned_to UUID REFERENCES boc_users(id),
|
||
|
|
resolved_at TIMESTAMPTZ,
|
||
|
|
resolution TEXT,
|
||
|
|
metadata JSONB DEFAULT '{}',
|
||
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Support: Ticket comments
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_ticket_comments (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
ticket_id UUID REFERENCES boc_tickets(id) ON DELETE CASCADE,
|
||
|
|
content TEXT NOT NULL,
|
||
|
|
is_internal BOOLEAN DEFAULT FALSE,
|
||
|
|
created_by UUID REFERENCES boc_users(id),
|
||
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Automation: Workflows
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_workflows (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
name TEXT NOT NULL,
|
||
|
|
description TEXT,
|
||
|
|
trigger_type TEXT NOT NULL, -- schedule, event, webhook, manual
|
||
|
|
trigger_config JSONB DEFAULT '{}',
|
||
|
|
actions JSONB NOT NULL DEFAULT '[]',
|
||
|
|
status TEXT NOT NULL DEFAULT 'active',
|
||
|
|
last_run_at TIMESTAMPTZ,
|
||
|
|
next_run_at TIMESTAMPTZ,
|
||
|
|
run_count INTEGER DEFAULT 0,
|
||
|
|
fail_count INTEGER DEFAULT 0,
|
||
|
|
created_by UUID REFERENCES boc_users(id),
|
||
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Automation: Workflow runs
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_workflow_runs (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
workflow_id UUID REFERENCES boc_workflows(id) ON DELETE CASCADE,
|
||
|
|
status TEXT NOT NULL DEFAULT 'running',
|
||
|
|
input JSONB DEFAULT '{}',
|
||
|
|
output JSONB DEFAULT '{}',
|
||
|
|
error TEXT,
|
||
|
|
started_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
completed_at TIMESTAMPTZ
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Automation: Scheduled jobs
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_scheduled_jobs (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
name TEXT NOT NULL,
|
||
|
|
description TEXT,
|
||
|
|
cron_expr TEXT NOT NULL,
|
||
|
|
timezone TEXT DEFAULT 'UTC',
|
||
|
|
job_type TEXT NOT NULL, -- report, reminder, sync, cleanup, backup
|
||
|
|
job_config JSONB DEFAULT '{}',
|
||
|
|
status TEXT NOT NULL DEFAULT 'active',
|
||
|
|
last_run_at TIMESTAMPTZ,
|
||
|
|
next_run_at TIMESTAMPTZ,
|
||
|
|
run_count INTEGER DEFAULT 0,
|
||
|
|
fail_count INTEGER DEFAULT 0,
|
||
|
|
created_by UUID REFERENCES boc_users(id),
|
||
|
|
created_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
updated_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Automation: Scheduled job runs
|
||
|
|
CREATE TABLE IF NOT EXISTS boc_scheduled_job_runs (
|
||
|
|
id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
|
||
|
|
tenant_id UUID REFERENCES boc_tenants(id) ON DELETE CASCADE,
|
||
|
|
job_id UUID REFERENCES boc_scheduled_jobs(id) ON DELETE CASCADE,
|
||
|
|
status TEXT NOT NULL DEFAULT 'running',
|
||
|
|
output JSONB DEFAULT '{}',
|
||
|
|
error TEXT,
|
||
|
|
started_at TIMESTAMPTZ NOT NULL DEFAULT NOW(),
|
||
|
|
completed_at TIMESTAMPTZ
|
||
|
|
);
|
||
|
|
|
||
|
|
-- Indexes
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_audit_tenant ON boc_audit_log(tenant_id, created_at DESC);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_customers_tenant ON boc_customers(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_customers_assigned ON boc_customers(assigned_to);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_interactions_customer ON boc_customer_interactions(customer_id, created_at DESC);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_deals_tenant ON boc_deals(tenant_id, status, stage);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_deals_customer ON boc_deals(customer_id);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_deals_assigned ON boc_deals(assigned_to);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_deals_expected_close ON boc_deals(expected_close);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_invoices_tenant ON boc_invoices(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_invoices_due ON boc_invoices(due_date);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_expenses_tenant ON boc_expenses(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_employees_tenant ON boc_employees(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_leaves_employee ON boc_leaves(employee_id, start_date);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_timesheets_employee ON boc_timesheets(employee_id, date);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_contracts_tenant ON boc_contracts(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_contracts_renewal ON boc_contracts(renewal_date);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_tickets_tenant ON boc_tickets(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_tickets_assigned ON boc_tickets(assigned_to);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_workflows_tenant ON boc_workflows(tenant_id, status);
|
||
|
|
CREATE INDEX IF NOT EXISTS idx_scheduled_jobs_tenant ON boc_scheduled_jobs(tenant_id, status);
|
||
|
|
|
||
|
|
-- Functions
|
||
|
|
CREATE OR REPLACE FUNCTION update_updated_at_column()
|
||
|
|
RETURNS TRIGGER AS $$
|
||
|
|
BEGIN
|
||
|
|
NEW.updated_at = NOW();
|
||
|
|
RETURN NEW;
|
||
|
|
END;
|
||
|
|
$$ language 'plpgsql';
|
||
|
|
|
||
|
|
-- Triggers for updated_at
|
||
|
|
DO $$
|
||
|
|
BEGIN
|
||
|
|
CREATE TRIGGER update_boc_tenants_updated_at BEFORE UPDATE ON boc_tenants FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_users_updated_at BEFORE UPDATE ON boc_users FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_customers_updated_at BEFORE UPDATE ON boc_customers FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_deals_updated_at BEFORE UPDATE ON boc_deals FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_invoices_updated_at BEFORE UPDATE ON boc_invoices FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_expenses_updated_at BEFORE UPDATE ON boc_expenses FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_budgets_updated_at BEFORE UPDATE ON boc_budgets FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_employees_updated_at BEFORE UPDATE ON boc_employees FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_leaves_updated_at BEFORE UPDATE ON boc_leaves FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_timesheets_updated_at BEFORE UPDATE ON boc_timesheets FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_contracts_updated_at BEFORE UPDATE ON boc_contracts FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_campaigns_updated_at BEFORE UPDATE ON boc_campaigns FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_content_updated_at BEFORE UPDATE ON boc_content FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_tickets_updated_at BEFORE UPDATE ON boc_tickets FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_workflows_updated_at BEFORE UPDATE ON boc_workflows FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
CREATE TRIGGER update_boc_scheduled_jobs_updated_at BEFORE UPDATE ON boc_scheduled_jobs FOR EACH ROW EXECUTE FUNCTION update_updated_at_column();
|
||
|
|
EXCEPTION WHEN duplicate_object THEN
|
||
|
|
-- Triggers already exist, ignore
|
||
|
|
END;
|
||
|
|
$$;
|